Coffee and Gift Shop Retail Service Representative Community, Social Services & Nonprofit - Minneapolis, MN at Geebo

Coffee and Gift Shop Retail Service Representative

3.
7 Coon Rapids, MN Coon Rapids, MN Part-time Part-time Estimated:
$30.
1K - $38.
1K a year Estimated:
$30.
1K - $38.
1K a year 1 day ago 1 day ago 1 day ago Department:
38019807 Mercy Gift Coffee Shops Shift:
Day/Evening (United States of America) Hours:
20 Contract:
Non-Union Weekend Rotation:
Occasional Job Profile
Summary:
Works to ensure the smooth and orderly operation of our Retail Shop by providing a quality selection of products and/or food and beverage items, and exceptional customer service.
Keeps the shop clean and organized.
Job Description:
Principle Responsibilities Daily operation.
Completes product displays to best showcase merchandise.
Maintains attractive shopping environment by keeping working area clean.
Maintains clean food prep and service area if applicable.
Documents safe food handling practices if applicable.
Keeps stock room clean and organized.
Responsible for daily operation of online website sales.
Call in special (flower) orders as needed.
Customer service.
Greets and provides sales assistance to retail customers.
Answers phone during business hours.
Accepts payment, processes credit card information, or makes change for cash purchases.
Processes credit card returns as needed.
Accurately process online sales and telephone orders.
Resolves common costumer complaints, questions, or issues independently.
Answers online customer questions.
Stocking inventory.
Stocks merchandise as needed.
Prices and marks merchandise.
Checks in product as it is received while comparing products to the original invoice.
Identifies and reports if any damaged product is received.
Performs random pricing checks to ensure accurate pricing of merchandise.
Conducts daily inventory of merchandise and/or food and beverage supplies, and orders product as needed.
Tracks inventory per departments tracking process.
Opening and closing responsibilities.
Manages cash register.
May participate in the daily cash deposit, including balancing cash and credit card receipts with register.
Prior to opening, prepares for the daily operation, which may include food, coffee, and/or menu preparation.
Volunteer oversight.
Instructs and assists volunteers as needed.
Trains volunteers in the daily operation of the retail shop as needed.
Other duties as assigned.
Job Requirements Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred 0 to 2 years experience in retail/customer service preferred 0 to 2 years experience at a coffee shop or other related food service preferred Physical Demands Medium Work:
Lifting weight Up to 50 lbs.
occasionally, Up to 25 lbs.
frequently Additional
Job Description:
.
5 FTE (40 hours every two weeks Shifts varies between afternoon and evening hours.
Schedules are posted one month out, with occasional weekends.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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