Field Service Technician
Summary:
The Field Service Technician will work alongside the Sr.
Field Service Technician as needed acclimating themselves to STC's processes and procedures while working on-site servicing to customer needs.
They will travel both nationally and internationally to various customer sites where they will be building, installing, maintaining and repairing large electrical and mechanical equipment and components used to test the performance of aircraft engines.
These components and equipment measure up to 25 feet in length and weigh up to 30 tons.
Essential Duties and
Responsibilities:
oAssist with building and/or installing electrical and mechanical equipment and components measuring up to 25ft in length and weighing up to 30 tons as specified in engineering drawings using aerial lift platforms, overhead cranes, and ground handling equipment.
oUnder the supervision of the Sr.
Field Service Technician, calibrate, maintain, and repair mechanical, pneumatic, hydraulic, and electrical equipment as needed by performing troubleshooting procedures based off of drawings, engineering feedback, and acceptance testing results.
oPrep area for new equipment installation by removing and/or modifying existing customer equipment.
oAssist the Sr.
Field Service Technician with coordinating and managing daily site activities of local sub-contractors.
oUnder the supervision of the Sr.
Field Service Technician, commission and perform final inspection of our product ensuring everything is working in accordance to STC's product manual and customer needs.
oProvide start-up assistance and operational training to the customer.
oFollow all STC's safety practices and the customer's security protocols while working on site; also ensure that sub-contractors follow the same safety practices and protocols.
oUnder the guidance of the Sr.
Field Service Technician, perform factory inspections and functional testing of STC equipment to ensure our suppliers meet the Company's equipment specification.
oProvide documentation of all completed work by submitting site reports, red line drawings, and installation feedback forms.
oProvide support and back-up troubleshooting for the Field Service Team Manager while in the office and on-call.
oBuild electrical assemblies as required prior to installation on site.
oActively participate in a continuous improvement culture providing recommendations and implementing enhancements to current methods and procedures.
Travel specifictity oAble and willing to travel up to 75% of the time both domestically and internationally, work overtime and on-call as required.
Candidate skills & requirements Education/
Experience:
o3
years of related work experience required.
oTechnical degree in an electrical or electro-mechanical discipline highly preferred.
oExperience installing automated electro-mechanical systems in an industrial environment.
oExperience installing electrical wiring, conduit and trouble-shooting.
oExperience with reading engineering schematics/drawings.
oExperience using a variety of mechanized tools, jacks, hoists, and diagnostic equipment.
Qualifications:
oAble and willing to work in narrow workspaces and in extreme temperature ranges.
oDemonstrated experience with diagnosing mechanical, electrical, pneumatic, and hydraulic issues accurately with proven ability to multi-task and work under pressure to meet deadlines.
oAble to use various hand tools and equipment required for installation, maintenance and repair of heavy equipment and components.
oSelf-motived, organized, decisive, with proven ability to prioritize tasks while making decisions within the scope of assigned authority.
oDemonstrated ability to learn new skills quickly and show solid analytical and problem-solving skills including problem identification, analysis, and execution.
oDemonstrate accuracy and thoroughness; actively seeks opportunities to improve and promote quality and monitors own work to ensure quality of work satisfies customer expectations.
oStrong interpersonal and communication skills both verbal and written with a proven ability to be assertive yet approachable delivering a positive customer service and team experience.
Job location Job location North America, United States, Minnesota, Minneapolis City (-ies) 651 Campus Drive MN 55112 New Brighton Applicant criteria Minimum education level achieved College/ Technical Diploma/ Associates Degree Minimum experience level required More than 3 years Recommended Skills Analytical Assembly And Installation Assertive Automation Business Process Improvement Communication Estimated Salary: $20 to $28 per hour based on qualifications.
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