Communications Director
About this role:
Wells Fargo is seeking a Communication Director in the Wells Fargo Auto organization.
This leader will be responsible for managing a team responsible for creating and reconciling all letters, emails, and text messages sent to customers.
The team delivers world-class communications processes that ensure customers receive the correct message on time.
In this role, you will:
Manage a team of managers and more experienced level individual contributors responsible for developing and implementing letters, emails, and text messagesCreate strong controls to ensure we have appropriate reconciliation and documentation of all outgoing mailPartner with technology to improve the end-to-end processEnsure proper oversight of third-party correspondence vendorsResponsible for creating and driving strategic initiatives that will result in simplified process and cost savingsReport out regularly to executives on progress of strategic initiatives Partner with other Communications teams to ensure alignment of communications strategies and messagingManage allocation of people and financial resources for CommunicationsDevelop and guide a culture of talent development to meet business objectives and strategyRequired Qualifications:
8
years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following:
work experience, training, military experience, education4
years of management experience
Qualifications:
3
years experience managing outgoing mail operations 3
years of experience in auto finance6
years direct management experience Strong analytical and writing skills, ability to effectively communicate in mission-critical moments.
Must operate with grace under pressure.
Experience leading, high-performing geographically dispersed, cross-functional teams within a matrix organization.
Ability to collaborate across large, matrixed teamsExperience presenting information in a manner that persuades, educates, and enhances understanding at all levels.
Excellent relationship-building and networking skills, with the ability to influence and engage stakeholders at all levels.
Strategic mindset with the ability to think creatively and strategically to solve complex communication challenges.
Demonstrated leadership and management skills, with the ability to inspire and motivate teams to achieve their full potential.
Ability to thrive in a fast-paced, dynamic environment, with a high level of adaptability and resilience.
Job Expectations:
Ability to travel up to 20%Locations:
Irving, TX, Chandler, AZ, Minneapolis, MNPosting End Date:
18 Apr 2024 Job posting may come down early due to volume of applicants.
We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada:
Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol PolicyWells Fargo maintains a drug free workplace.
Please see our Drug and Alcohol Policy to learn more.
SummaryLocation:
IRVING, TX; CHANDLER, AZ; MINNEAPOLIS, MNType:
Full time.
Estimated Salary: $20 to $28 per hour based on qualifications.
Wells Fargo is seeking a Communication Director in the Wells Fargo Auto organization.
This leader will be responsible for managing a team responsible for creating and reconciling all letters, emails, and text messages sent to customers.
The team delivers world-class communications processes that ensure customers receive the correct message on time.
In this role, you will:
Manage a team of managers and more experienced level individual contributors responsible for developing and implementing letters, emails, and text messagesCreate strong controls to ensure we have appropriate reconciliation and documentation of all outgoing mailPartner with technology to improve the end-to-end processEnsure proper oversight of third-party correspondence vendorsResponsible for creating and driving strategic initiatives that will result in simplified process and cost savingsReport out regularly to executives on progress of strategic initiatives Partner with other Communications teams to ensure alignment of communications strategies and messagingManage allocation of people and financial resources for CommunicationsDevelop and guide a culture of talent development to meet business objectives and strategyRequired Qualifications:
8
years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following:
work experience, training, military experience, education4
years of management experience
Qualifications:
3
years experience managing outgoing mail operations 3
years of experience in auto finance6
years direct management experience Strong analytical and writing skills, ability to effectively communicate in mission-critical moments.
Must operate with grace under pressure.
Experience leading, high-performing geographically dispersed, cross-functional teams within a matrix organization.
Ability to collaborate across large, matrixed teamsExperience presenting information in a manner that persuades, educates, and enhances understanding at all levels.
Excellent relationship-building and networking skills, with the ability to influence and engage stakeholders at all levels.
Strategic mindset with the ability to think creatively and strategically to solve complex communication challenges.
Demonstrated leadership and management skills, with the ability to inspire and motivate teams to achieve their full potential.
Ability to thrive in a fast-paced, dynamic environment, with a high level of adaptability and resilience.
Job Expectations:
Ability to travel up to 20%Locations:
Irving, TX, Chandler, AZ, Minneapolis, MNPosting End Date:
18 Apr 2024 Job posting may come down early due to volume of applicants.
We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada:
Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol PolicyWells Fargo maintains a drug free workplace.
Please see our Drug and Alcohol Policy to learn more.
SummaryLocation:
IRVING, TX; CHANDLER, AZ; MINNEAPOLIS, MNType:
Full time.
Estimated Salary: $20 to $28 per hour based on qualifications.
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