Help Desk Manager
Company Name:
Robert Half Technology
We have a client in the north metro that is looking for a help desk manager to join their team full time. This role will be focused in leadership on their team and specifically tracking the metrics (call volume, call handle time, resolution rate) and acting as a technical backup for calls that the team isn't able to resolve or require manager involvement. Anyone with help desk management experience should contact Robert Brommel at or robert.
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI and the Microsoft Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
In 2014, our company once again was named to FORTUNE magazine's list of World's Most Admired Companies. (March 17, 2014).
Apply for this job now or contact our branch office at o learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
Req ID: 02
Functional Role: Account Executive/Staffing Manager
Country: USA
State: MN
City: Minneapolis
Postal Code: 55402
Compensation: DOE
Requirements: Previous help desk manager/lead experienceEstimated Salary: $20 to $28 per hour based on qualifications.
Robert Half Technology
We have a client in the north metro that is looking for a help desk manager to join their team full time. This role will be focused in leadership on their team and specifically tracking the metrics (call volume, call handle time, resolution rate) and acting as a technical backup for calls that the team isn't able to resolve or require manager involvement. Anyone with help desk management experience should contact Robert Brommel at or robert.
With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI and the Microsoft Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.
In 2014, our company once again was named to FORTUNE magazine's list of World's Most Admired Companies. (March 17, 2014).
Apply for this job now or contact our branch office at o learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Equal Opportunity Employer M/F/Disability/Vet
Req ID: 02
Functional Role: Account Executive/Staffing Manager
Country: USA
State: MN
City: Minneapolis
Postal Code: 55402
Compensation: DOE
Requirements: Previous help desk manager/lead experienceEstimated Salary: $20 to $28 per hour based on qualifications.
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