Snigdha Bhattacharya     snigdha.bhattacharya10@gmail.Com ​Phone #978­289​­7529    SUMMARY:    Total Corporate Experience: 5+ Years  IT recruitment/Human resource Domain: 2.3 Years  Finance and Accounts: 2+ Years  Customer Service/Sales: 9 Months      EDUCATION:     ● aPHR Certification (under process) – Human Resource Certification Institute – 2016  ● Online Coding Course from ​​ for HTML, CSS and UI Web Design, Dallas, TX ­ 2014  ● Master’s in Business Administration (​MBA​), majors in finance & minor in HR – School of ManagementSciences,BHU,                                     India – 2007­ 2009   ● Bachelors in commerce (accounts & business administration) ­ Barkatullah university, India – 2004­2007   ● Diploma Certification in Computer Application (DCA) ­ 2005    PERSONAL SKILLS:    ● Very organized, responsible, hardworking, attention to details and dynamic person.  ● Excellent communication and presentation skills.  ● Willing and capable of learning and adapting quickly.  ● Good computer skills. (​Microsoft Windows and Internet­based applications.)  ● Well understanding of client's needs and issues from a business point of view.  ● Able to work with deadlines.  ● Ability to communicate in clear & effective manner.  ● Excellent listening, oral, written, communication and negotiation skills.  ● Able to cope up with pressure and work in fast paced environment.  ● Strong level of motivation, commitment and problem solving skills.         TECHNICAL SKILLS​:    Front End  Visual Basic 6.0, MS­Office basics (Core), .NET Framework (Visual                   Basic) MS Office Suite, Adobe Acrobat, PDF formatting.    Operating Systems    Windows 10,9X/2000/XP 2000 Server, Windows XP, UNIX   Windows 95/98/NT/2000/XP/Vista/7, Linux.     Microsoft Office Applications    MS Office, MS Word, MS Excel, MS Access, MS Power Point, and    Microsoft Outlook Express, MS Visio, UML, MS Project.     Project Management tool    MS project, Business Objects, Open Office, MS Visio     Client Tools  Bloomberg Professional Service (Bloomberg Terminals &             specialized functions), CRM Tool, Colossus Tool for Quality                 Assurance & reporting.    Key Skills involves   e Presentations, case study and financial analysis and seminars​​.       PROFESSIONAL SUMMARY:    US Work Experience:    Titan Data Group Inc., Woodbury, MN                                                                                      Jan’ 2016 ­ July’ 2016   Technical HR ­ Talent Acquisition    IT Positions recruited for – ​Java developers, .Net developers, Data Center Product Analyst. Salesforce developers,                               Puppet Engineer, DevOps Engineer, Android developers, Network Engineers, Quality Analyst, Security Architects, Project                           Managers, Business Analyst, Test Engineers    Closures​ – Marketing Copywriter, Business Analyst, QA Lead, .Net developer    Roles & Responsibilities:   ● Involved in full lifecycle recruitment.  ● Work experience on different Applicant tracking systems such as Taleo, Jobdiva, Applicant Stack and good hold on                                   sourcing from different job boards like Tec fetch, PeopleSoft, Dice, Monster, Itcontract.Com, indeed. Com and do                                 Boolean search.  ● Recruitment experience on domains like Healthcare, IT, Ecommerce, Retail,  Manufacturing, Finance, Insurance, and         Government.  ● Quality check analysis and online screening of resumes.  ● Creating road map of requirements received, prepare Job descriptions and cover sheets sending to the candidates.    ● Handle contract, contract to hire and full time positions.  ● Review the job description given by the end client.  ● Source, Screen and Recruit suitable candidates.  ● Reference check the candidates.  ● Post job positions on job portals on a daily basis.  ● Track open positions, submissions, closures on a daily basis.   ● Maintain relationships with the end clients.   ● Work directly with Account Managers and report to Sr. Management.   ● Partner with other vendors, business managers, HR team to develop andimplementeffective,timely,andcosteffective                                   recruitment strategies.   ● Doing the market analysisandunderstandingthetrendsontechnicalskills,theirdemandinthejobmarketasfarastheir                                           salaries or rates are concerned.   ● Generating reports for the submissions of profiles sent to the Client.   ● Negotiating with Clients and consultants on Salaries and rates to ensure to close the deals.  ● Regular follow­up with Clients, Consultants, Vendors and team members.  ● Handling the team of recruiters and source onsite and offshore.   ● Assisting Account Manager in Recruiting Candidates for Titan Data’s clients.      Tools​: Outlook, MS Office, Taleo, google drive, Job Portals ­ Monster, Indeed, IT Contract, Dice, Techfetch, LinkedIn,Indeed    Sears Holdings (KMART Corporation), Minneapolis, MN             Sep’ 2015 ­ Jan’2016   Customer Service Supervisor/Cashier    Roles & Responsibilities​:    ● Scan items and ensure pricing is correct.  ● Greet customers and ask if they want paper or plastic.  ● Take customers' orders.  ● Deliver hot or cold food to customers.  ● Take coupons and scan correctly.  ● Dispense correct change.  ● Take money in the form of cash, credit card, or check.  ● Ask for one or two forms of ID to confirm identity.  ● Validate checks.  ● Issue receipts, refunds, and credits.  ● Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate                                           change.  ● Change receipt paper as needed.  ● Resolve amount discrepancies.  ● Bag items carefully.  ● Weigh items.  ● Clean up checkout area with damp cloth and disinfectant.  ● Establish or identify prices of goods,servicesoradmission,andtabulatebillsusingcalculators,cashregisters,oroptical                                     price scanners. ● Take food stamps or WIC coupons.  ● Sell tickets, liquor, lottery tickets, and cigarettes.  ● Bag, box, or gift­wrap merchandise.  ● Process returns and check to see if items are damaged.  ● Answer customers' questions and get a manager if answer doesn't solve the issue.  ● Cash checks and provide change.  ● Return unwanted items to shelves​.  ● Processing money orders and cashing cheques.    ● Processing refunds for the returns received.    ● Training new employees on the floor and also back office team.      Bankers Life (Kelly Services), Edina, MN     Sep’ 2015 ­ Nov’ 2015   Sales Recruiter/Office Assistant      Roles & Responsibilities:   ● Recruitment for Insurance professionals and agents which includes targeted calls to be made per day.    ● Experience in Marketing / Sales field, college/entry level recruiting and networking with other business groups.    ● Provide administrative support to Human Resources department of the organization.    ● Experience working on Application tracking system like Avature, Recruiterbox and Social Recruiting Tools like                           Jobs.Com, LinkedIn, CareerBuilder that simplifies and optimizes the hiring process.   ● Post job openings, manage candidates  and use data to help making an informed decision.    ● Schedule and Conduct phone screens and in person interviews with suitable  candidates.    ● Prepare necessary documents, job description, screen tests and interview questions for the organization.    ● Communicate requirements and duties to prospective candidates.    ● Conduct first panel interview with the candidates and provide Company presentations to the candidates using PPTs.    ● Administrative duties such as filing, organizing documents, etc.      Tools​: Google Drive, MS Office, Avature, Job Portals – Monster, Ziprecruiter    Better Business Consultants – Edina, MN                                                                        Aug’ 2015 ­ Sep’ 2015   Account Manager      Roles & Responsibilities:    ● Assigned to do nearly 80% of field work and 20% of office work.    ● Giving presentation in different territories about launching CenturyLink which offers Fiber optics, America’s largest                             Internet connection  provider company.    ● In person sales and marketing presentations with business and consumer clients.  ● Ability to work in a high energy team sales environment.  ● Responsible for keeping clients pleased by solving account problems.    ● Expertise in budgeting and administration work at backend.    ● Expertise in client interactions.      Oberon IT, Dallas, TX       Jan’ 2014 ­ Mar’ 2015   Junior Recruiter (intern)      IT Positions recruited for – Java developers, Webdevelopers,QualityAnalysts,BusinessAnalyst,ProjectManagers,iOS                                 developer, Database Architect.    Closures​  ­ Java developer, .Net developer, Project Manager, QA Tester    Roles & Responsibilities:   ● Nearly 1+ years of experience in US IT Recruitment (experience in recruiting technical qualified professionals.)    ● Experience  in entire recruiting life cycle, position assessment, data base search, keyword search and then short listing.    ● Experience working on TaleoApplicationTrackingSystems:toenterallapplicantflowandrecruitinginformationinTaleo                                   to ensure applicant status is up to date at all time.   ● To set up email campaigns to get the right candidate.  ● Understanding Clients requirements andlookingforrightcandidatewithrequiredcredentialsandworkexperienceasper                                 expectation of the Client. ● Coordinating with clients for their requirements.  ● Follow­up on a regular basis with vendors and candidates to ensure the shortlisted candidates.  ● Conduct the phone or face to face interviews as per the schedule.  ● Provide feedback to the vendors and candidates on the selection results.   ● Proper organization mapping to be done for targeted companies on priority basis.  ● Preparing Job descriptions and elementary screening for concerned positions.  ● Proper screening of CVs to search right candidates from required companies.  ● Working knowledge of Microsoft Outlook and ability to create documents, reports and briefing materials in Microsoft                                 Office Word and Excel    ● Working knowledge of employment law and compliance requirements.    ● Worked with US Citizens, Greencard, EAD and H1B holders for visa process and transfers.    ● Acts as a consulting partner and refer qualified candidate to hiring manager throughout recruitment life cycle.    Tools​: Bullhorn, Outlook, MS Office, Taleo, Job Portals – Careerbuilder, Dice, Monster, Indeed, Ziprecruiter, Indeed    India Work Experience:    Wipro Ltd., New Delhi, India                                                                                               Jan’ 2010 ­ Sep’ 2012   Process: Bloomberg   Financial  Analyst      Roles & Responsibilities:   ● Insiders Shareholdings Data mining & publishing for US Municipals high market Cap Organizations on the bloomberg                                 Terminals (Bloomberg Professional Service) & presenting the reports to the clients.  ● Worked on the Insiders & Substantial Shareholding’s data mining from different sources like Annual Reports, some                                 periodic reports, company websites, data from stock exchanges and conducted analysis & publishing of data from the                                   other geographies & stock exchanges Like Australia(ASX), Singapore(SGX), Philippines(PSE), Malaysia (Bursa                       Malaysia), New Zealand(NZX), Hong Kong(HKEX), Sri Lanka(CSE), Bangladesh(DSE/CSE), Pakistan(KSE),                   England(LSE) & some European Countries with English asofficiallanguageandpresentingthereportstothemanagers                                   & clients on daily, weekly & monthly basis.  ● WorkedonthedailyEquityTradingdisclosuresfromSEBIincludingtheInsidersTrading&SAST(SubstantialAcquisition                                   of shares & takeovers) traded in BSE & NSE, published the information on the terminals, generated reports and                                     conducted Quality Analysis of the reports/updates made by other analysts.  ● Also simultaneously worked on the Bulk & Block deals in BSE Exchange of the daily disclosures by SEBI.  ● SimultaneouslyworkedonthespecialprioritybasedprojectsgivenbytheclientsondifferentgeographieslikeThailand&                                     Egypt, wherein it was needed to study different reports from the exchanges & identifying the need to publish and                                       maintain the Insider & Top shareholder’s data on Quarterly basis as per client’s requirement.    ● Worked on the U.S. SEC filings FORM 4’s daily reports downloaded from an automated tool – MFIH (Mutual Fund                                       Insider Holdings) provided by the clients & did analysis and decision making in identifying the needtoextract&publish                                         the useful shareholdings information & generated reports for that too.   ● Got trainings from clients & also have implementation experience of Mutual Fund holdings & Worked on the Derived                                     holdings and Derivatives well on the automated tool – MFMH (Mutual Fund Monthly Holdings) provided by clients.   ● I Received Clients Appreciations many times on the Good Quality­of­ Service presentedtothem&maintainingthedata                                     on time.  ● Active interaction with clients located in different geographies through Enterprise Emails & Enterprise chat & handling                                 their queries & priorities and responding to them promptly.  ● Simultaneously, I’ve given team support in resolving their issues & concerns related to projects, did Quality checks &                                     analysis of the implementation/updates made by other analysts, gave them feedback through calibration sessions held                               twice a week thus helped in improving the overall Quality of Service in the team.  ● I also trainednewlyhiredAnalystsintheteamonShareholdingsFundamentals,Insider&Substantialshareholdertrading                                 & BSE/NSE projects.   ● I also helped managers & other peers many times in Decision making process &anticipatingoutoftheboxsolutionsto                                           the problems/issues in the projects.   ● I also attended and gave my efficient contributions on the Conference calls & V­Cons whenever scheduled with the                                     clients at offices of different geographies mainly US, Singapore & China including our managers.    NIIT Technologies, Gurgaon, India     Nov’ 2009 ­ Jan’ 2010   Senior Executive    Roles & Responsibilities:    ● Collecting and reporting all the sales data of different centers for the client presentation and analysis.    ● Training new candidates and employees about the whole process.    ● Take classes for new trainees on making sales and convincing customers.    ● I did recruitment sometimes conducted interviews and finalizing employments.   ● Travel to different centers in India for collecting report and presenting on board meeting.      Sundaram Finance Ltd, New Delhi, India                                                                               May’ 2009 ­ Sep’ 2009   Sales Support Executive        Roles & Responsibilities:  ● Providing a wide range of support services to high level corporate manager.  ● Generating office reports, creating spreadsheets and charts, maintaining databases and writing departmental status                           reports.  ● Taking calls with customers internationally mainly in the USA and UK for online payment of services sold to them for                                         software.  ● Make refunds for the customers who are not happy with the service they havetakenimmediatelywithoutdelayfortheir                                         satisfaction.  ● Provide guaranty and warranty of the service sold to customers for their entire satisfaction.  ● Provide technicians to fix up customer's computer of the customers if they face any problem in the system.  ● Coordinating the schedule of team members, ensuring the meetings, deadlines, presentations and other duties are                               carried out seamlessly.  ● Taking calls and convincing customers to continue the service with usandhencemakingsuccessfulsalesandprofitfor                                       the organization.  ● Created budgets, forecasts, and schedules to make sure that products and projects are ready on time and running                                     correctly.  ● Worked with sales, customer service departments, and account executives to ensure that operations are running                               smoothly, clients are satisfied, and funds are being spent properly.     Allahabad Bank ​ (Internship project), India         May’ 2008 ­ July’ 2008   Trainee in Loan Department       Roles & Responsibilities:  ● Project: The Loaning Procedure of Allahabad Bank.    ● Project on preparing the Data sheet & Ratio analysis of Allahabad bank. (Summer Internship Project).    ● Explaining of Loan Procedures to customers and taking feedback and clarifying doubts.    ● Providing valuable suggestions to Bank regarding customers’ and providing feasible solutions for the same.    ● Through analyzing the data, determining if a client is creditworthy. 

  • ID#: 119777
  • Location: Minneapolis, MN , 55403

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