Medical Assistant, Customer Service, Electronic Sales Associate


6418 Major Ave. N. Brooklyn Center, MN 55429



Enter the Medical Assistant position which utilizes my skills in medical terminology, office administration and customer service.



Rehab Consultants          Medical Assistant/Biller                 Eagan, MN                                          2011-2012

Wal-Mart                             Client Services                                   Brooklyn Center, MN                     2009-Present

Ultra Foods                         Merchandiser                                    Chicago Heights, IL                          2006-2008                                           


Minnesota School of Business   Brooklyn Center, MN                                     12/2011

Medical Assistant Diploma




  • Collected blood, tissue or other specimens, logged specimens and prepared for testing; tested blood, recorded results and documented for the physicians to further review.
  • Cleaned, sterilized instruments and disposed of contaminated supplies; made it a clean and safe work environment for patients and physicians alike.
  • Prepared surgical medication and authorized drug refills; provided prescription information to pharmacies by authorization of the physician.
  • Recorded patients’ medical history; documents were edited and used to keep track of all patients visits and illnesses.



  • Conferred with customers by telephone or in person, about 15 to 30 people a day; provided information about products and helped with decisions with products.
  • Determined charges for services by the physician; make the proper payment arranges for patients including sending bills by mail or calling for over the phone payments.
  • Obtained and examined all information regarding complaints; documented complaints and ensured complaints were resolved and client was insured regular quality service.
  • Organized promotions of new products; used samples to market new products for sales.



  • Answered phone calls and took messages; Messages are noted and given to the corresponding person, answered questions that were in my ability.
  • Greeted visitors in a calm and friendly manner; made patients comfortable and recorded their visit, directed them to the right physician and rooms.
  • Prepared reports, memos, and incoming and outgoing letters; the reports were given to the physician for review and the letters were read than replied to via return letter or faxes.
  • Organized documents and patient records; kept the records in alphabetical order by last name, referred and faxed proper documents to specialists
  • ID#: 66406
  • Location: Minneapolis, MN , 55429

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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