Maya L. Julian5117 Fremont Avenue NorthMinneapolis, MN. 55430612 521-1611 firstname.lastname@example.org 670-5269
Career Objective: Customer Service, Office Specialist, Data Entry SpecialistEducation:Central YMCA High School GraduateChicago School of BusinessManpower Clerical Training
Experience: 10/2001 to 8/2012 Hennepin County, Human Services and Public HealthDuties: Telephone Operator, answer incoming calls, directing callers to the appropriate County Department, answering questions relating to service center hours, prices, and locations. Searching the Internet for phone numbers not related to County Offices for other County Employees. This process eliminates the 411 calls and saves the County thousands of dollars a year. Answered calls from clients on Public Assistant, retrieving case information, making appointments, checking for incoming documents and applying them into the case notes, Sending out applications for Pubic Assistance and Health Care..
9/1998 to 9/2001 Federal Reserve Bank of Minneapolis, Savings BondsDuties: Performing various data entry tasks, Reissues, Redemptions, Shipments of bonds to US Treasury, closing cases, preparing agendas for meetings, taking minutes at meetings. I was promoted to Customer Service Department.
9/1994 to 9/1997 Circuit Court of Cook County, Juvenile DivisionDuties: Liaison for a Pilot Project where I was responsible for training court clerks to data entry while court was in session. This process allowed Attorneys and other court personnel to access current Juvenile information in a timely manner. The project impacted positively on due process of the law and enhanced Court personnel’s ability to represent their clients. I assisted the Judge by researching housing solutions for youths, counseling, and caretaking, monitored youths behavior in our holding facility.
9/1990 to 9/1994 Cook County States Attorneys Office, Child Support Duties: Adm. Asst. / Paralegal. I assisted attorneys by preparing Court Orders, interviewing clients for Child Support, updating cases on PC, prepared and maintained court files, made Court Appearances to continue cases when the Asst. States Attorney was unavailable.
References Available Upon Request