Customer Service Work From Home
1201 Brook Ave. SE Apt.#202, Minneapolis, MN 55414 Home: 6123399079 Cell: 6123399079
Experienced, self-motivated and friendly Customer Service specialist with extensive
Customer service professional dedicated to effective team management and customer
Exceptional customer care professional who addresses inquiries and resolves problems as
Customer service expert with sound judgment and an ability to resolve problems tactfully
l Exceptional communication skills l Multi-line phone talent
l Quick learner l Training development aptitude
l Strong client relations l Creative problem solver
Patient Advisory, 07/2014 to Current
Community University Health Care Center – 2001 Bloomington Avenue S
Help the clinic realize the patients needs and complaints
by assisting with patient's surveys and experiences.
Groundskeeping and house cleaning, 01/1996 to 02/2000
Commonwealth of Virginia – Mecklenburg County, VA, VA
Cleaned the building grounds, did the laundry and swept the floors.
Phone Surveyor, 06/1989 to 08/1989
Shulman,Ronca and Buccavalas – 850 Madison Avenue, New York, NY
Sales Associate, 06/1991 to 08/1991
The Gap – Landmark Mall, Falls Church, VA
Assistant Manager, 06/1992 to 08/1992
Avenue – Landmark Mall-Falls Church, VA
l Investigated and resolved customer inquiries and complaints in an empathetic manner.
l Solved unresolved customer issues.
l Promptly responded to inquiries and requests from prospective customers.
l Developed highly empathetic client relationships and earned a reputation for exceeding
Messenger, 06/1988 to 08/1988
At Your Service – 444 Park Avenue South- New York, NY
l Established long-term customer relationships through prompt and courteous service.
l Picked up incoming stock and delivered materials to designated locations.
l Enforced the on-time shipment of products to create exceptional customer experiences.
Bachelor of Science: Communication,
St. John's University - Jamaica, NY
l [Number] GPA3.4 GPA
High School Diploma: 1987
La Salle Academy - New York City, NY
Certified Tutor with extensive experience in helping adults
get their GEDs and helping Somalis learn English.
Certified Tutor with experience in GED tutoring an