Material Handler

Sameya Osman

701 Emerson Ave N #204

Minneapolis, MN 55411



Objective:  To obtain full time employment with a company or organization where I can utilize my skills and experience, and gain sufficient knowledge for growth to include advancement opportunities




Irsa INC.                                            Minneapolis, MN                                            10/12-07/14

Office Assistant

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answered telephones, directed calls, and take messages.
  • Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.
  • Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Opened, sorted, and routed incoming mail, answers correspondence, and prepare outgoing mail.
  • Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.
  • Computed, recorded, and proofread data and other information, such as records or reports.
  • Type, formatted, proofread, and edited correspondence and other documents, from notes or dictating machines, using computers or typewriters.
  • Completed work schedules, manage calendars, and arrange appointments.
  • Reviewed files, records, and other documents to obtain information to respond to requests.


Change Of Style                                 Minneapolis, MN                                            02/08-07/10


  •  Received payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issued receipts, refunds, credits, or change due to customers.
  • Assisted customers by providing information and resolving their complaints.
  • Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greeted customers entering establishments.
  • Answered customers' questions, and provide information on procedures or policies.
  • Sold tickets and other items to customers.
  • Processed merchandise returns and exchanges.
  • Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Checked to ensure that appropriate changes were made to resolve customers' problems.
  • Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.




Sameya Osman’s resume                                                                                           page 2



RAM Collections                                Mendota Heights, MN                                                03/06-10/09

Collection Rep

  • Arranged for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Located and notified customers of delinquent accounts by mail, telephone, to solicit payment.
  • Advised customers of necessary actions and strategies for debt repayment.
  • Persuaded customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Conferred with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Located and monitored overdue accounts, using computers and a variety of automated systems.
  • Answered customer questions regarding problems with their accounts.
  • Recorded information about financial status of customers and status of collection efforts.
  • Sorted and filed correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Received payment over the phone using credit card or checking accounts.


Ubax Clinic                                         Brussels, Belgium                                           03/02-10/04


  • Followed ethical codes that protect the confidentiality of information.
  • Translated messages simultaneously or consecutively into specified languages, orally or by using hand signs, maintaining message content, context, and style as much as possible.
  • Listened to speakers' statements to determine meanings and to prepare translations, using electronic listening systems as necessary.
  • Compiled terminology and information to be used in translations, including technical terms such as those for legal or medical material.
  • Read written materials, such as legal documents, scientific works, or news reports, and rewrite material into specified languages.
  • Identified and resolved conflicts related to the meanings of words, concepts, practices, or behaviors.
  • Checked translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions.
  • Referred to reference materials, such as dictionaries, lexicons, encyclopedias, and computerized terminology banks, as needed to ensure translation accuracy.
  • Trained and supervised other translators or interpreters.
  • Educated students, parents, staff, and teachers about the roles and functions of educational interpreters.



                                                            Hoover High School                                        San Diego, CA


  • ID#: 87359
  • Location: Minneapolis, MN , 55411

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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