500 – 10TH Street South #321
Minneapolis, MN 55404
SUMMARY OF SKILLS:
Data entry, writing, typing (50 WPM), public speaking, supervising, human relations skills,
receptionist and referral skills, customer service skills, interviewing, extensive knowledge of music, familiar with fund raising for non-profits, familiar with different photo copiers, familiar with broadcasting equipment and sound, radio programmer, familiar with receiving system in music, familiar with foreign exchange rates and discounts and reading invoices, copying documents and faxing, organizing/creative problem solving skills, supply ordering skills, scanning knowledge and knowledge of mortgages and deeds.
Best Scholarly Paper in Social Work, Achievement Award in Radio Station Management. Implemented a green work place. Acclaimed public speaker/MC. Cum Laude Honor Student at Bemidji State University. Most Engaging Writer on hubpages.com. Most popular Writer on hubpages.com. All workers at Mail Center at Ameriprise won an AMMY award for Best Performance.
Microsoft Word Office, Internet, Social Media, Excel, Power Point, Access, Publisher, Lotus Notes and Outlook.
Social Work, B.S., History and Mass Communications, B.A. (Concentrations: Radio and Journalism), Bemidji State University, Bemidji, MN.
Legal Secretarial, Northwest Technical College, Bemidji, MN. Workplace Professionalism and Perfect Attendance Certificates for HIRED’s Motivation for Career Planning Training Program. Word and Excel Certificates, Sabathani Center. Outlook and Access Certificates, Science Museum.
Data Entry Operator, Rose International/Target Financial Services, St. Louis Park, MN, 9/11/14 to 12/15/14
Data entry, approved items on the grid, sent Outlook emails to exception approvers, submitted exceptions on Share Point, checked details and facts, read grids, created spreadsheets on Excel, added employees to the database, and compared information found on the grids.
Loan Operations Quality Assurance Assistant, TCF Bank, St. Paul, MN, 8/26/13 to 7/3/14
Data entry, checked details, indexed files on Field Director, verified information on mortgages on SHAW, filed, pulled mortgages and deeds, scanned documents and sorted mail.
Data Entry Operator, US Bank/Kforce, Minneapolis, MN, 10/4/12 to 12/7/12
Data Entry, checked details, proofread documents, created lists on Excel, created and copied images on Power Point, scanned letters and documents, printed templates and letters, sent attachments on Lotus Notes, researched files and letters and validated items on web pages.
Mail Clerk & Clerical Assistant, Mail Center, Ameriprise/Volt, Minneapolis, MN 8/25/11 to 5/9/12
Processed 60 documents an hour, removed staples, processed checks, checked details, calculated totals, placed correct labels on documents and other related prep work.
Scanner & Prep Clerk, IKON/Rose International, Minneapolis, MN, 2/15/11 to 4/14/11
Processed 1000 pages an hour, scanned documents, removed staples, assembled and copied documents, checked details.
File Clerk, Doma Technologies/Aerotek, for VA Center, New Brighton, MN, 8/11/10 to 8/30/10
Processed two file drawers a day, removed staples, assigned numbers, checked details.
File Clerk, Halpern & Associates Law Firm, Minneapolis, MN, 12/02 to 10/08
Postdated files, retrieved files, researched files, faxed, copied documents and letters, modified files, added new claims to the data base, physically repaired files, data entry, lifted heavy files and documents, processed mail, troubleshooter for copier and maintained filing system and archives.
Head Receiver, Schmitt Music Company, Minneapolis, MN, 1/1996 to 10/2001
Received, numbered and priced music for stock and back orders; processed purchase orders; supervised four employees; data entry and search; processed invoices for payment; answered phones; troubleshooter for copier; calculated foreign exchange rates and discounts; filed; copied documents and organized receiving area.
Document Coder, Quorom Litigations, Bloomington, MN 6/1995 to 8/1995
Coded legal documents by reading documents and extracting information for the client for quick retrieval and data entry.
Program Secretary/Receptionist, Family Networks, Minneapolis, MN, 3/1995 to 5/1995
Typed documents, answered phones, recorded income, ordered supplies, data entry, wrote correspondence, processed mail, maintained filing system and forms, faxed documents, copied documents, referred callers to various social service programs and provided customer service to callers and walk-ins for Family Networks.
Clinic Returns Manager, Schmitt Music Company, Minneapolis, MN 3/1991 to 3/1995
Matched data on invoices, credit memos and drop shipments; filed; wrote and typed correspondence; data entry and research; ordered supplies; stocked shelves; priced and numbered music for sale; processed mail and invoices; processed new issues; supervised two employees; copied documents and customer service—answered inquiries from customers, publishers and co-workers.
Secretary/Receptionist, Augsburg College, Minneapolis, MN, 8/1990 to 2/1991
Greeted visitors, answered phones, typed correspondence and reports, supervised employees, maintained filing systems and records, composed and edited letters, processed forms, answered inquiries, maintained appropriate level of office supplies, provided customer service to callers and walk-ins to Registrar’s Office.
Secretary/Office Manager/Receptionist, Tender Mercies, Cincinnati, OH, 11/1987 to 6/1989
Produced and edited documents, answered phones, typed technical documents for various funding sources for housing rehabilitation and operation of housing programs for mentally-ill homeless, recorded and processed income, responsible for supervising bulk mailings,
maintained data base, data entry greeted visitors, referred callers to various social service
programs and provided customer service to callers and walk-ins to Tender Mercies.