Administrative Assistant / Customer Service / Logistics / Animal Care
White Bear Lake, Minnesota
Liberal Arts, Associate in Arts Degree.
OSSEO SENIOR HIGH SCHOOL
GENERAL ADOPTION VOLUNTEER
Animal Humane Society
Coon Rapids, MN
Duties include assisting customers visit with and choose pets, cleaning cages, and keeping the animals fed and exercised.
May 2014-July 2014
CUSTOMER SERVICE ASSOCIATE
Brooklyn Park, Minnesota
Hired as Customer Service Associate. Duties include operating cash register, stocking, merchandising, maintaining signage and displays, cross training in cosmetics and photo lab, and telephone service.
June 2013-January 2014
ADMINISTRATIVE ASSISTANT (LOGISTICS COORDINATOR)
Brooklyn Park, MN
Hired as Customer Service Representative and promoted to Administrative Assistant during 6th month of employment. Primary duties include providing customer service via telephone/email, entering orders into a database (McLeod) and dispatching, researching products online to correctly classify them, maintaining communication with customers regarding order status or any issues, and miscellaneous tasks related to setting up company events. I was later assigned duties of a Tracer, such as tracing shipments to ensure timely pickup/delivery, problem-solving, and updating/sending daily reports to customers and upper management. I was also assigned accounting duties such as calling for and keeping track of invoices in a separate email account, approving invoices, matching checks, and data entry.
October 2014-January 2016