Christiansen, Sara A.
10101 LYNDALE AVE S | BLOOMINGTON, MN 55420 | 612-402-0506 | ChristiansenSara29@gmail.com
To become a valuable team member.
- Experienced in standard office equipment and the internet.
- Great background in providing outstanding customer service.
- Thorough knowledge of area roads, highways and MSP airport.
Dispatcher, Super Shuttle
8/1/2015 — Current
- Assures that each schedule route is appropriately covered by utilizing available or substitute drivers.
- Monitor drivers and supervise CSR’s to ensure good quality work performance.
- Handle customer’s questions and complaints, communicates with customers, handle service problems politely and efficiently while maintaining a pleasant and professional image.
Dispatcher, Suburban Green & White
5/1/2014 — 8/1/2015
St. Paul, MN
- Supervise call takers to ensure information collected from customers is correctly entered into data base.
- Trained new employees in the call taking process.
- Communicate with drivers to ensure accuracy of locations.
NAR, Hidden Creek Assisted Living
7/1/2009 — 2/1/2012
- Set up medical equipment and administer medications with 100% accuracy.
- Answer calls for help and observe changes in patients condition and/or behavior.
- Take patients vital signs.
HHA, Steven’s Residence
3/1/2007 — 7/1/2009
- Prepare and serve meals, make beds and keep the house clean.
- Feed, bathe and dress patients.
- Perform routine tasks under the supervision of a registered nurse