AIRLINE/DISPATCHER/RAMP AGENT

Christiansen, Sara A.

 

10101 LYNDALE AVE S  |  BLOOMINGTON, MN 55420  |  612-402-0506  |              ChristiansenSara29@gmail.com

 

Objective

To become a valuable team member.

Skills Profile

-     Experienced in standard office equipment and the internet.

-     Great background in providing outstanding customer service.

-     Thorough knowledge of area roads, highways and MSP airport.

Employment History

 

Dispatcher, Super Shuttle

8/1/2015 — Current

Minneapolis, MN

-     Assures that each schedule route is appropriately covered by utilizing available or substitute drivers.

-     Monitor drivers and supervise CSR’s to ensure good quality work performance.

-     Handle customer’s questions and complaints, communicates with customers, handle service problems politely and efficiently while maintaining a pleasant and professional image.

 

 

Dispatcher, Suburban Green & White

5/1/2014 — 8/1/2015

St. Paul, MN

-     Supervise call takers to ensure information collected from customers is correctly entered into data base.

-     Trained new employees in the call taking process.

-     Communicate with drivers to ensure accuracy of locations.

 

 

NAR, Hidden Creek Assisted Living

7/1/2009 — 2/1/2012

Chaska, MN

-     Set up medical equipment and administer medications with 100% accuracy.

-     Answer calls for help and observe changes in patients condition and/or behavior.

-     Take patients vital signs.

 

 

HHA, Steven’s Residence

3/1/2007 — 7/1/2009

Minnetonka, MN

-     Prepare and serve meals, make beds and keep the house clean.

-     Feed, bathe and dress patients.

-     Perform routine tasks under the supervision  of  a registered nurse

  • ID#: 96710
  • Location: Minneapolis, MN , 55420

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